WORK SCHEDULE:Days/Evenings (M-F with weekend and holiday rotation in the Emergency Department; hours ranging from 7:00AM – 7:00PM to meet needs of the department)
WORK TYPE: Full Time (1.0 FTE)
Performs all necessary duties required for the admitting into/discharge from the hospital. Prepares, compiles, registers and maintains the Emergency Room and Outpatient records utilizing the current Admission and Business Office controls and procedures within established hospital policies.
Registers pre-admitted and admitted patients, as well as outpatients, in a prompt and courteous manner.
Ensures an accurate and complete registration process.
Ensures that all appropriate forms are completed at the time of registration.
Screens all Medicare patients for medical necessity. Has an ABN form signed when necessary.
COMPETENCIES AND SKILLS:
Excellent customer service skills.
Ability to effectively communicate with a diverse population with tact and diplomacy.
Ability to be sensitive, patient and empathetic.
Computer literacy with excellent word processing and data entry skills.
Close attention to detail and ability to handle confidential information.
Familiarity with medical terminology.
Must be able to speak, read, write and understand the English language to effectively communicate with predominantly English-speaking population.
EDUCATION AND/OR EXPERIENCE:
Associate degree preferred but mature high school graduate with concentration in business curriculum may be considered.
One (1) year business office/collection experience and/or registration experience helpful. Willing to train candidate displaying aptitude for the role.
WORKING CONDITIONS/PHYSICAL DEMANDS:
Work is typically performed in a clinical environment.
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
GEISINGER WYOMING VALLEY MEDICAL CENTER: (GWV), located in Wilkes-Barre, Pa., is an acute care hospital that is licensed for 274 beds, and houses the only Level II Trauma center in Luzerne County. The campus includes the Frank M. and Dorothea Henry Cancer Center, The Richard and Marion Pearsall Heart Hospital, the Janet Weis Children’s Hospital Pediatric Unit, a transplant program and the Brain & Spine Tumor Institute. Geisinger South Wilkes-Barre is GWV’s ambulatory campus.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.
** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
*Domestic partner benefits not applicable at Geisinger Holy Spirit.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.