Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Duke Nursing Highlights:
Duke University Health System is designated as a Magnet® organization
Nurses from each hospital are consistently recognizedeach year as North Carolina's Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
The Medical Assistant, Certified functions as anintegral member of theinterdisciplinary healthcare team in providing d irect patient care. TheMedical Assistant, Certified performs routine adm inistrative and patientcare supportive duties in a Health System medical practice that assistmedical and/or nursing staff in the examination and treatment ofpatients and ensure the clinic/office runs smoothly.
Clinical responsibilities:The CMA takes medi cal histories and records vital signs, explainstreatment procedures to p atients, and prepares patients for examinationsand procedures.Patient ca resupport responsibilities may include assisting the medicaland nursing staff during examination and procedures, collecting andpreparing laborat ory specimens, performing basic laboratory test in theclinic/office, tak ing electrocardiograms, removing sutures/ staples,changing sterile and n on-sterile dressings, promoting patient/familyunderstanding of the educa tional content and his/her involvement in theplan of care, and documenti ng in the patient record.Other clinical support responsibilities include disposing ofcontaminated supplies, instrument processing, high level dis infectionand sterilization of medical instruments, telephoning prescript ions to apharmacy, preparing and administering medications as directed b y aphysician, and authorizing drug refills as directed. Performs othercl inical functions as delegated and supervised by the physician.Administrative responsibilities:The CMA greets patients, answers telephones, sched ules appointments toinclude arrive appointments in MaestroCare, checkout patients, andreferral scheduling; arranges for hospital admissions andla boratoryservices, updates and filespatient medical records, fills outin suranceforms, handles billing, bookkeeping to include receiving copays a ndcollections on account balances; correspondence, and ordering clinical and clerical supplies and forms. Performs other administrative dutiesasd irected.May be requested to be a liaison for clinic activities suchas Jo intCommission and falls and/or participate in clinic committees.
Knowledge, Skills and Abilities
Good customer service skills .Work requires the ability to understand and follow oral and writteninst ructions generally acquired through a high school education andmedical a ssistant programming.Heavy lifting and the ability to transport stretche r and wheelchairpatients may be required.Working knowledge of sterile te chniques and special procedures that areapplicable to work performed.Wor king knowledge of procedures and techniques involved in administeringrou tine and special treatments to patients.Working knowledge of sanitation, personal hygiene and basic healthandsafety precautions applicablefor w ork in a clinic setting. Workingknowledge of infection control procedure s and safety precautions.Age specific competencies.Daily clinic preparat ion process; registration, scheduling, chargeposting, order entry.Ablet o document and communicate pertinentinformationAbility to establish and maintain effective working relationships withpatients and clinicstaffTyp ing skillsMedical terminologyLevels II and III -- Ability to independent ly seek out resources andwork collaboratively
High School diploma required
Six months of health care experience required.
Degrees, Licensures, Certifications
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.