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Guest Services Representative I - ED
PRIMARY FUNCTION: To serve as an ambassador to Christiana Care Health Services by providing a welcoming and informative environment. Demonstrates strong customer service skills in greeting, assisting, and providing accurate information to all who present to the emergency department. PRINCIPAL DUTIES AND RESPONSIBILITIES: Greets public and provides accurate information to all customers in an efficient and courteous manner. Answers all incoming calls courteously, ensuring that correct information is given, or appropriate transfer is made. Controls visitor access through dispensing visitor passes and maintaining a log of the incoming visitors for each patient. Is aware of


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